Be sure to research the type of environment that is offered in this position prior to the interview. Example 1: "I understand that your work environment is very collaborative.
I come from a similar environment and found that I could be very productive when there was the " Example 2: "I work well in a high pressure, demanding environment that requires you to work smart and make your mark. Do you have any productivity measures that you could share with the interviewer to further back your response? An anonymous person wrote: "coming from a call center environment, there are many distractions on the floor, for example, noise.
Rate your communication skills from with proper examples backing your given rating. On a scale of , how skilled are you in communication? Why did you choose that particular rating for yourself? My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages and I give ample time for questions before implementing changes.
Be sure to support your response with exact examples of your communication skills in action. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members. On occasion, mistakes will happen and communication will be broken. Talk to the interviewer about a time that this occurred in the workplace.
How did you resolve the situation? Example 1: "I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect and I read it in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention and it seems I was mistaken.
She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again.
I was really upset, because I try my best at all times, and felt that the conversation would have been better delivered to me in-person. The next day, I approached the manager and requested that future communication of that nature be conducted in person, versus text message.
I did apologize for my initially defensive reaction. It's wonderful that you two worked out your issue. In the end, did communication improve between the two of you? An anonymous person wrote: "i had an instance where i misread an email from one of my team members. What do you know about the culture at State Farm? Before you interview with State Farm it is very important that you do your research. This includes scanning the company website, checking for online customer reviews, going to Glassdoor.
Display to the interviewer that you are engaged in the interview process by doing your 'homework; on them. Example 1: "I have researched State Farm a great deal and have found that your company maintains a strong focus on a family based atmosphere, even through your growth mode. I appreciate that your company rewards employee dedication through career growth and educational opportunities. From my research I find that you are very involved in the community and put a lot of efforts into developing your employees.
What steps do they take to build a family-based atmosphere? How do their core values and mission statements support this family feel that you mention?
Here is an anonymous answer example: "state farm is committed to community involvement as well as diversity inclusion. You offer up some great detail. If you really want to show off your robust research, be sure to mention specific programs and initiatives.
Community Answers: An anonymous person wrote: "i have researched state farm and have found your company maintains a strong focus on family-based atmosphere. What leadership qualities do you possess? The interviewer would like to know that you are able to be a great leader, even if your job title does not include formal leadership responsibilities. Talk about a time when you acted as a leader, whether asked or not.
For example, you may state, "I feel that I am good at motivating a team. Last year, I motivated my sales team every day, and we ended up being the top sales team in the company for the year!
Do you have specific numbers or percentages to share? What did an open door policy look like, and what did it mean for your team? An anonymous person wrote: "i always felt that i maintained an open-door relationship with my team. How do you respond to feedback? Receiving feedback from a manager or supervisor can be tough. You can't always predict what they may say, and you also can't always predict how you might feel in response.
Learning how to respond when given a performance review or negative feedback is important. Example 1: "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it's something that catches me by surprise, I usually ask if they can clarify or explain. I want to grow and improve so the more specific my supervisor can be, the more helpful it is.
When it came to your meeting with your manager, what feedback did you receive, and how did you respond? An anonymous person wrote: "criticism is tough to hear, and i always pause before responding, which allows me time to think about it. Do you think honesty is always the best policy? Is honesty always the best policy?
Talk to the interviewer about your thoughts on honesty in the workplace. Example 1: "Sometimes full disclosure can damage someone's self esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy.
In your company, job, or industry, what would be an example of honesty generating a potentially negative result? An anonymous person wrote: "i do feel honesty is the best policy provided; it does not have a negative result.
What are your salary expectations? The best way to discuss your salary expectations are to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise. I am looking for compensation that is aligned with the role and provides opportunity for growth. Otherwise, to avoid undercutting yourself, I recommend offering a range.
If there are other perks such as vacation time or benefits that are important to you, be sure to mention these. I have provided an example below. In addition to my hourly wage, I also find health benefits to be significant. Do you feel performance should be rewarded over experience? How would you handle it if the priorities for a project you were working on were suddenly changed?
What would you do if the work of an employee you managed didn't meet expectations? What would you do if an important task was not up to standard, but the deadline to complete it had passed? What steps would you take to make an important decision on the job At State Farm Insurance? How would you handle a colleague you were unable to form a positive relationship with?
What would you do if you disagreed with the way a manager wanted you to handle a problem? What would you do if you were assigned to work with a difficult client At State Farm Insurance?
What would you do if you worked hard on a solution to a problem, and your solution was criticized by your team? How would you handle working closely with a colleague who was very different from you? You're working on a key project that you can't complete, because you're waiting on work from a colleague.
What do you do? You realize that an early mistake in a project is going to put you behind deadline. Be very careful answering this question as most organization employ professionals with an array of personalities and characteristics. You don't want to give the impression that you're going to have problems working with anyone currently employed at the organization. If you through out anything trivial you're going to look like a whiner.
Only disloyalty to the organization or lawbreaking should be on your list of personal characteristics of people you can't work with. However, if the need arose I would not be against taking work home.
I try not to make it a habit, since I do value my free time. I do realize though that the work we do is important, and sometimes you have to do what needs to be done. I know that meeting deadlines and doing outstanding work sometimes means taking a bit of it home. I do not have a problem doing that when the need arises. Lying about taking work home may turn out badly for you if it is required and you do not do it. Again, this question could get you in trouble so tread carefully.
Some good answers might be that your previous job didn't provide any room for growth, that you were laid off due to a mandatory reduction in staff, that they closed their office in your state and required you to relocate, etc. Make sure not to mention anything negative about the people you worked with, the company in general or the job itself.
Along similar lines, the interviewer wants to uncover whether this position At State Farm Insurance is really in line with your ultimate career goals. Special Tip : Download all questions in a one page long PDF , and practice your interview answers anytime later:. You may get this question especially in the interview for a sales agent job. Because most people are tired of the endless phone calls from all sorts of sales representatives , people who bother them with all types of offers.
So they will hang up when you call, or they will meet you in some nice place, let you to pay their dinner or at least a coffee , and eventually reject your offer. You have again a few good options here. One is saying that you understand that selling insurance is a game of numbers. You will always remember this when facing rejection.
Each no simply moves you once step closer to another YES. Another alternative is saying that people do not reject you. But they do not reject you-just your offer. This perspective helps you to get over it and quickly move to another client. You have several options for a good answer. One is saying that you do not think to have any major weaknesses as a sales agent or other position you apply for.
Sure, you have some weaknesses perhaps you struggle with leading a team or you are not physically fit at all , but these things are not essential in a job of a sales agent.
State Farm complies with guidance from the Department of Labor to ensure that applicants have access to the following federal employment notices found here: Applicant Compliance Notices.
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